Healthy Ends, Zero Salon Vists
At Velvet Wave, we help Australian women aged 30+ restore healthy, beautiful hair from the comfort of home. Our salon-quality tools tackle split ends without costly salon visits, so every woman feels confident, cared for, and radiant.
Yes. The Velvet Wave trimmer uses a protective guide that keeps the blade fully enclosed, so it never touches your scalp or skin. It gently trims only the split, damaged ends sticking out of each section. There’s no heat and no chemicals, and your length stays exactly where it is.
The Velvet Wave trimmer works on most hair types, including fine, thick, straight and wavy hair. For curly or coily hair, brush it out or straighten it first so the ends can glide smoothly through the guide. For the best results, always use it on clean, dry, tangle-free hair.
Our head office is located in Brisbane, Australia.
Shipping is free on all orders to Australia.
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
At Velvet Wave, our mission is to help women restore beautiful, healthy-looking hair and say goodbye to frustrating split ends. Through simple, salon-quality tools for home, we empower every woman to feel confident, radiant and proud of her hair again.
We believe beautiful hair shouldn’t have to wait. That’s why we offer fast, free shipping on every order across Australia. Your Velvet Wave trimmer is packed with care and delivered straight to your door, so you can say goodbye to split ends sooner
