Frequently Asked Questions
Are Velvet Wave Products Safe For Women's Hair?
Yes. The Velvet Wave trimmer uses a protective guide that keeps the blade fully enclosed, so it never touches your scalp or skin. It gently trims only the split, damaged ends sticking out of each section. There’s no heat and no chemicals, and your length stays exactly where it is.
What type of hair does the Velvet Wave Trimmer work for?
The Velvet Wave trimmer works on most hair types, including fine, thick, straight and wavy hair. For curly or coily hair, brush it out or straighten it first so the ends can glide smoothly through the guide. For the best results, always use it on clean, dry, tangle-free hair.
Will the Velvet Wave trimmer cut off my length?
No. The guide only lets the trimmer catch the split, damaged ends that poke out from each section of hair. Healthy strands glide straight through untouched, so you keep your full length while your hair looks smoother, fuller and healthier. It’s the opposite of a salon trim that takes off more than you asked for.
How quickly can we expect to notice a difference?
Straight away. WaveTrim™ removes split ends as it glides through your hair, so most women notice smoother, softer ends after their very first use. For the best results, go over your hair section by section, then repeat every 4 to 6 weeks to keep your ends looking healthy and stop new splits from travelling up the hair.
Results may vary depending on hair type and condition
What if it doesn't work for me?
We’re confident you’ll love the results, but if WaveTrim™ isn’t right for you, you’re covered by our 14-day money-back guarantee. Simply contact our team within 14 days of receiving your order and we’ll help you arrange a return and full refund. No fuss, no hard feelings.